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Renata Paz Couso

Renata Paz Couso has a degree in Social Psychology by the University of Santiago de Compostela and a master degree in Bussiness Administration by Caixanova Business School.
She has worked in several opinion poll prjects, as teacher of costumer service courses for professionals and as product and marketing manager in several companies of the sector.
Currently she works as marketing consultant for a Recruitment company.
She has published two books “Customer Service” and “Management for small businesses” both published by Ideaspropias.
 

AUTHOR'S BOOKS

ATENCIÓN AL CLIENTE. Guía práctica de técnicas y estrategias.
CUSTOMER SERVICE. A practical guide to techniques and strategies.

 

Feature Article

 
 
 

Welcome to the New Spanish Books Website, a guide to...

 

 

Interview

 
 
 

Helen Weir - Senior Editor at Two Hoots, an illustrated imprint of Pan Macmillan.

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