This practical and easy to read book is structured in five main sections. The first takes a conceptual approach to conflict, the ideas associated with it and its causes. The second looks at mediation as the preferred, though by no means the only way of seeking solutions. The third concentrates on conflicts and violence in the classroom, presenting the results of recent research which illustrate the current situation in Spain. The fourth section offers teachers over 30 well- explained techniques for resolving conflict, for use with their pupils in class. .