The author is professor and chair of psychopedagogy at the Paculty of Psychology and Education of the University of Deusto. Since 1978 she has provided training in psychopedagogical guidance and diagnosis of children and teenagers. Since the university reform of 1990, she has promoted and provided training in the areas of family pedagogy, intervention in family problems, social and family interventions etc. She has extensive experience of teaching, research and working with parents, both in parenting schools and in guidance centres for families, children and teenagers with problems. Her main specialisation centres on family relationships. She is the creator of the CARV model (Changing Attitudes and Evaluative Relationships), which is currently used in many parenting schools in the Basque Country.