This is a story of love told through each of its characters: Alfonso, Daniela, Blanca, Pablo and Claudia. The novel begins with the story of Alfonso, since chance causes him to become the trigger for the conflict and the binding link between the characters. The story plays out in two different time periods and the only one who tells the story from the present is Claudia, the protagonist, around whom swirl misunderstandings, Pablo's unfaithfulness to his wife, the love between Claudia and Pablo, the relationships between Claudia and her niece Daniela, her sister Blanca and her friend Alfonso. Alfonso is passing through Madrid on his way to his parents' house to come out to them when he witnesses a car accident involving Claudia. That's how he meets her. That night it snows in the city. "It never snows in Madrid".